Grace Mirandilla-Santos

October 15, 2012

As Filipinos remembered the declaration of martial law 40 years ago last month—and the curtailment of many freedoms that it entailed—the incumbent president signed into law the Cybercrime Prevention Act of 2012.

If the barrage of opposition and flurry of protests online and offline were to be used as gauge, Republic Act 10175 is easily one of the most unpopular laws to be enacted in quite a while.

Barely a month had gone by after its passage, and 15 petitions have already been filed before the Supreme Court asking to either repeal it or amend certain provisions deemed by its critics as ...    


September 26, 2012

Last week, the National Telecommunications Commission (NTC) released the results of its Quality of Service (QoS) benchmarking tests for the second quarter of this year.

The purpose of the testing was to measure the telcos’ cellular network performance based on “existing NTC prescribed minimum service performance standards.” More importantly, though, this yardstick can be used to inform and guarantee consumers that the telcos are providing services at a certain level of quality.

In fact, QoS tests can be used as the basis for Service Level Agreements (SLAs) between the telcos and their customers.

The results, announced through a press release, revealed that Smart ...    


September 06, 2012

September did not start easy for the Philippines' Globe Telecom, as they received a deluge of complaints from subscribers complaining about disrupted services in the southern parts of Metro Manila.

Globe then issued a statement September 3 attributing the problems in the cities of Las Piñas, Muntinlupa, Parañaque, Manila, and Pasayto to “a connectivity issue within [its] network systems.”.

While technical glitches in telco networks are bound to happen, Globe has had a few major ones recently. A service disruption that happened in May last year was caused by a “severed undersea fiber cable” serving the Visayas and Mindanao regions.

A second one, ...    


May 15, 2012

In CNN’s recent Eye on the Philippines feature, it was fascinating to see the number of internet users right next to the population infographic. This is proof that access to ICT, especially the internet, is as important a statistic as any development indicator in today’s hyperconnected world.

The Internet World Stats ranked the Philippines no. 7 among Asia’s top internet countries, with 30 million online citizens to boast. But does this figure mean anything? Although 30 million sounds like a lot, it roughly translates to 29% online Filipinos out of 102 million. This is 10% less than the internet penetration rate ...    


April 24, 2012

In this interconnected world, no economy can grow without the internet. Several studies have shown that a 10% increase in broadband penetration could improve gross domestic product (GDP) and labor productivity, especially in low– and middle-income countries. But apart from access, the quality of connection defines how the internet can bee exploited for development.

Internet exchange points (IXPs) are facilities that allow ISPs to connect directly to each other and exchange traffic using local infrastructure. Naturally, the shorter distance lessens latency, improves connection quality, and reduces the transmission cost of using third-party networks and expensive international links for routing traffic.

The Internet ...