November 11, 2010
SAS
Predictive modeling capabilities enables Telstra to provide relevant and value-added products to its clients, and secure its role as a market leader

December 07, 2009
SAS
SAS's eCRM enriches the Hong Kong mobile operator's knowledge of its customers and supports its continuous competitive strategies.

November 18, 2009
SAS
Using SAS Enterprise Miner, Telstra Mobile was able to develop an effective and accurately targeted customer retention campaign.

October 29, 2009
SAS
The carrier is now able to tailor its customer interactions which has improved service and reduced accounts receivables.

January 14, 2009
Revenue Protect Limited, Cable & Wireless
Cable & Wireless International needed a reporting framework that captured the essence of every leakage while identifying the knowledge gaps. The solution: TM Forum's inventory of leakage points.

November 24, 2008
FTS
Belgium's Telenet was looking to improve its broadband service increasing their satisfaction levels at the same time as persuading customers to pay above their standard flat-rate charges.

September 29, 2008
TTI Telecom
With TTI Telecom's OSS solution, Partner achieves a seamless transition to incorporate 3G services without noticeable effect on current subscribers' user experience.

September 25, 2008
Clarity
India's Reliance Communications is facing challenges that are making lean operations and scalability for rapid growth essential for its business. This case-study discusses how it achieved this through a Unified OSS.