January 30, 2012
Approach could slash time taken for service launches

December 15, 2011
Elitecore Technologies
Elitecore's Vaibhav Mehta explains how closer collaboration with OTT players will allow operators to get more out of the mobile value chain

November 21, 2011
telecomasia.net
Web services could be key to subscriber retention

November 17, 2011
Billing systems need to understand that business models are relationship-driven and characterized by fluid and interrelated agreements across customers and suppliers

October 20, 2011
TM Forum
All industries can learn from telecoms’ evolution toward personalized services

August 31, 2011
telecomasia.net
The age-old business model of selling just technology no longer works

August 18, 2011
TM Forum
Communications service providers need an industry united front for the value-add battle with over-the-top players

July 21, 2011
TM Forum
Telcos reach consensus that change is necessary and innovation is the key

June 24, 2011
Telecom Asia
Seven tips for optimizing the customer experience

June 24, 2011
Telecom Asia
Big isn't always better, says Orga CEO Ramez Younan, noting that size often impacts agility and innovation

June 24, 2011
Telecom Asia
The better you understand your customer, the more power you bring to the table when partnering

May 19, 2011
Billing and OSS Asia
With significant industry participation and input, Frameworx 11.0 includes major new capabilities

April 26, 2011
SearchTelecom.com
Why have carriers been slow to upgrade legacy platforms?

April 15, 2011
Telecom Asia
Telcos push to improve service quality as they realize good customer experience is vital for growth

April 15, 2011
Telecom Asia
Microsoft gains traction with telcos after a slow start as more partners commit to Dynamics CRM for converged billing