Alca-Lu to pay $72m for network failures: report

Alca-Lu to pay $72m for network failures: report

Nicole McCormick  |   May 11, 2010
telecomasia.net
Thumbnail: 
Alcatel-Lucent has reportedly agreed pay NZ$100 million ($72 million) in compensation to Telecom New Zealand over its frequent 3G outages.
 
The compensation payment was discussed during a meeting between Alcatel-Lucent chief executive Ben Verwaayen and Telecom NZ executives in Auckland last week, said BusinessDay, without citing sources. 
 
Alcatel-Lucent declined to comment.
 
A report into the network problems by UK research firm Analysys Mason found that the W-CDMA network was unable to handle the migration of customers from Telecom NZ’s CDMA service, despite the fact that expected traffic was within Telecom’s forecasts. 
 
Analysys Mason recommended that Telecom NZ put the brake on taking on new customers until the network can be improved and upgraded.
 
Telecom NZ has already paid NZ$9 million in compensation to customers affected by network outages, which occurred over a four-month period beginning in December.
Nicole McCormick

Tell Us What You Think

Add comment

The content of this field is kept private and will not be shown publicly.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd> <a> <p> <span> <div> <h1> <h2> <h3> <h4> <h5> <h6> <img> <img /> <map> <area> <hr> <br> <br /> <ul> <ol> <li> <dl> <dt> <dd> <table> <tr> <td> <em> <b> <u> <i> <strong> <font> <del> <ins> <sub> <sup> <quote> <blockquote> <pre> <address> <code> <cite> <embed> <object> <strike> <caption>
  • Lines and paragraphs break automatically.
  • Use <!--pagebreak--> to create page breaks.

More information about formatting options

Video from Telecom Channel

Management World: the buzz is back
Nice event is back to pre-recession levels, says TM Forum chairman Keith Willetts. He also calls for new terminology -- OSS/BSS represents old telecom world.    
 

Voices_tabs

Robert Clark
Now it's Apple's behavior that is under scrutiny
Nicole McCormick
30% threshold rules out large mergers
Caroline Gabriel/Rethink Wireless
BWA auction gets underway with focus on Wimax
Shiv Putcha/Ovum
The government was the biggest winner
Keith Willets, TM Forum
CSPs risk losing out on potential business unless they adapt to today's world of new services
John C Tanner
Latest innovations trigger privacy storms

businessweek_industryview

Cliff Edwards and Peter Burrows
Samsung and other makers revamp devices after the iPad's debut
Garin Toren, Striata
Secure electronic document delivery via email can overcome the roadblocks

MWC2010 List

MOBILE WORLD CONGRESS 2010
HTC guns for top 3 smartphone makers
Powermat wants to charge your desktop
Femtos outlook improves as cellcos seek offload options
Cheaper smartphones key to broadband takeup

Frontpage Content by Category

Industry experts put their heads together and stick their necks out to call the big trends for 2010

lighter_side_telecom_career

Staff Writer
To survive the next ten years in the free internet world
Staff Writer
Ron Halpern brings over 20 years' experience to the role