With more than 55 million subscribers, Sprint is the third largest carrier in North America – and one of the most innovative.
In December 2010, the company unveiled Network Vision – a multiyear, multi-billion-dollar investment initiative to deploy a converged, next-generation network offering a superior customer experience with improved efficiency, quality and flexibility. This new network would play a key role in the vision through its ability to handle the surge in data traffic from smartphones and other connected devices.
Sprint has outsourced network operations to Ericsson in order to reduce network costs, increase network efficiency, and secure ongoing productivity improvements.
With Ericsson operating its network, Sprint benefits from best-in-class practices, economies of scale and experience gained from running hundreds of managed-services contracts globally.
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Jack Narcotta/Technology Business Research
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