Australia's Optus is now offering Riverbed SteelCentral Application and Network Performance Management (ANPM) products as a managed service offering.
With Riverbed SteelCentral APM and NPM, Optus Enterprise Management Centre analysts can monitor the network and status of business critical applications and quickly identify performance issues before the end user notices.
SteelCentral is a performance management and control suite that combines user experience, application and network performance management to provide the visibility needed to diagnose and cure issues before end users notice a problem, call the help desk to complain or jump to another web site out of frustration.
With Riverbed, Optus is providing ICT-led solutions focused on the end-user experience and application performance outcomes.
Riverbed’s SteelCentral product family promises to drive increased end-user performance, improved customer experience for Optus’ internal or external customers and ultimately help to drive business productivity and differentiation.
“As business-critical applications are no longer solely delivered from an internal private data center, it is crucial to manage application performance and its impact on end user experience to ensure an issue is fixed before it negatively impacts business productivity, profitability, and customer experience,” said David Caspari, VP of product and ICT at Optus Business.