Telecom Asia CEM Supplement April 2013

Telecom Asia

CEM Supplement April 2013 issue:

  • Cover: Leveraging big data
  • Q&A: A balanced approach
  • Viewpoint: Make the CEM buzzword a reality
  • Analyst View: CEM projects must engage all fronts
     

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Commentary

The second cognitive revolution is upon us

Tony Poulos

Cognitive systems will reveal the true potential of big data and start the second cognitive revolution – just 70,000 years after the first one

Tony Poulos

Cognitive systems will reveal the true potential of big data and start the second cognitive revolution – just 70,000 years after the first one

Mike Roberts/Ovum

Asia and North America will each account for 40% of the total