Telecom Asia CEM Supplement April 2013

Telecom Asia

CEM Supplement April 2013 issue:

  • Cover: Leveraging big data
  • Q&A: A balanced approach
  • Viewpoint: Make the CEM buzzword a reality
  • Analyst View: CEM projects must engage all fronts
     

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Commentary

The next big thing: outsourcing your data analytics

Not sure how to crunch your big data properly? Consider outsourcing analytics to the experts

Not sure how to crunch your big data properly? Consider outsourcing analytics to the experts

Mike Sapien/Ovum

Tier-1 telcos are moving beyond proof of concepts to the deployment stage