Telecom Asia CEM Supplement April 2013

Telecom Asia

CEM Supplement April 2013 issue:

  • Cover: Leveraging big data
  • Q&A: A balanced approach
  • Viewpoint: Make the CEM buzzword a reality
  • Analyst View: CEM projects must engage all fronts
     

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Commentary

Charging customers what they're worth

Tony Poulos

Knowing your customers’ true value can help telcos set more valuable tariff plans without going into the red

Tony Poulos

Knowing your customers’ true value can help telcos set more valuable tariff plans without going into the red

Rob Powell/Telecom Ramblings

The potential impact of the leave vote on the service provider and infrastructure markets