Telecom Asia CEM Supplement April 2013

Telecom Asia

CEM Supplement April 2013 issue:

  • Cover: Leveraging big data
  • Q&A: A balanced approach
  • Viewpoint: Make the CEM buzzword a reality
  • Analyst View: CEM projects must engage all fronts
     

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Commentary

Bringing order to big-data chaos

Darren Tan and Damilola Ojo / Delta Partners

For telcos, developing big data capabilities is a journey, not a sprint

Darren Tan and Damilola Ojo / Delta Partners

For telcos, developing big data capabilities is a journey, not a sprint

Adrian Ho/ Ovum

The company is working on smart city concepts with Indonesia and Taiwan