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Telecom Asia CEM Supplement April 2013

Telecom Asia

CEM Supplement April 2013 issue:

  • Cover: Leveraging big data
  • Q&A: A balanced approach
  • Viewpoint: Make the CEM buzzword a reality
  • Analyst View: CEM projects must engage all fronts
     

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Commentary

Apple, Amazon, and the exclusivity paradox

Rob Gallagher/Ovum

OTT video players banking on exclusive content to grow may have an uphill battle

Rob Gallagher/Ovum

OTT video players banking on exclusive content to grow may have an uphill battle

Alan Zeichick/Camden Associates

Helping drive this is the enterprise’s need for being able to run their businesses in a more agile way