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COVER STORY
Egypt and Libya are the latest examples of how some governments are seeking more control over the internet

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FIRST MILE
Broadband Forum specs clear a key hurdle to full IPv6 adoption
TANNER
Data caps must account for future growth
FORUM
Freemium content models are attractive but hard to execute
ANALYST VIEW
It's HSPA+, as operators struggle to time their LTE to complement, rather than cannibalize, their existing data service
BILLING
Microsoft gains traction with telcos after a slow start as more partners commit to Dynamics CRM for converged billing
BUSINESS
The micropayments segment is fragmented, but opportunities abound
CLOSE UP
Telstra International's Phil Mottram discusses the Reach restructure and how changing customer needs impact execution
COUNTRY FOCUS
Cellcos have yet to leverage 3G as a differentiator, with mobile data accounting for less than 20% of revenue
POULOS POINTS
What's wrong with being a big fat pipe, anyway?
SURVEY
Telcos push to improve service quality as they realize good customer experience is vital for growth