Magazine Cover

COVER STORY
Carriers set to spend more on network outsourcing than equipment

magazine

TANNER
The likelihood of ICANN losing control of the internet to the ITU seems somewhat overstated
TECHNOLOGY
Operators are looking to open software-defined networks to give them much needed flexibility for service innovation
ONE-TO-ONE
Vertical offerings allow telcos to shift the conversation to one centered around business value rather than pure cost avoidance
Dtac CEO Jon Eddy Abdullah shares his views on the October 3G spectrum auction and the dangers of the Foreign Dominance Notification
FORUM
Some operators still have a wait-and-see attitude while others are considering blocking mobile VoIP at the port
BILLING
Consumers are demanding self-service, but they are still calling for support - usually with more complex inquiries. How can the traditional contact center cope?
COUNTRY FOCUS
A friendly policy environment coupled with a paradigm shift in the operator’s business model are required to fuel the next phase of growth
VIEWPOINT
Chinese netizens are casting a huge shadow across the business community as companies scramble to play digital catch-up with local social media