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Tony Poulos

March 17, 2014

As featured on TM Forum's The Insider

 

The Insider recently had the audacity to question the ‘modus operandi’ of free app developers that may be using their seemingly harmless smartphone tools to gather and distribute all kinds of information.

If the story of the Android ‘Torch’ app was not scary enough, the latest news is that employers don’t care if their mobile devices are unwittingly used to breach the security of their employer’s network. This adds a whole new dimension to the arguments for and against BYOD (bring your own device) policies.

If you team... MORE

February 24, 2014

As featured on TM Forum's The Insider

Reuters reports that US Federal regulators will once again try to introduce ‘net neutrality’ legislation that would set rules to make sure broadband providers do not block or slow access to content on the internet, or charge content providers like Netflix or Amazon for faster web service.

Despite the US appeals court ruling that the Federal Communications Commission (FCC) lacked the authority to impose the rule requiring high-speed internet firms to treat all web traffic equally, it left the door open for further action.

... MORE

February 19, 2014

Before you accept the ‘Terms and Conditions’ associated with your next app you really should read them. Yes, I know, they all have onerous clauses but you want the app and really don’t care about the repercussions of using it, right? After all, what harm could a Flashlight app do, shed light on my personal life?

Well, yes, that’s exactly what it can and does do. My search through Google Play Store for a simple torch program that utilized my smartphone’s LED left me more frightened than the darkness I was seeking to illuminate.

I can understand the app needs permission to... MORE

January 20, 2014

As featured on TM Forum's the Insider blog.

In a win for America's biggest telecoms operators, a court has struck down as unconstitutional a 'net neutrality' rule that barred broadband internet providers from managing and controlling traffic over their own networks.

The US appeals court ruled that the Federal Communications Commission (FCC) lacked the authority to impose the rule requiring high-speed internet firms to treat all web traffic equally. And why should they?

When telecom giant Verizon took its case to the court it generated a storm of controversy between those pro and... MORE

January 13, 2014

As featured on TM Forum's the Insider blog.

If you think telcos are bearing all the brunt of press attacks about bill shock and ripping customers off, think again. During the lean news period around Christmas one journalist in Australia let fly after he realised just how much his ‘laziness’ had cost him with regard to his power supplier. But he didn’t stop there.

Michael Pascoe, one of the countries leading financial writers, stated that, “the major electricity and gas suppliers make vast amounts of money by relying on customers' inertia, the tendency to let bills come and go and not... MORE

January 02, 2014

As featured on TM Forum's the Insider blog.

One might get the impression The Insider is obsessed with natural disasters and what role we, as an industry, should be playing to assist people affected by such calamities. Considering how critical communications has become in everybody’s lives and the fact that most people, even in the poorest nations, have a mobile phone at hand mobile operators have, by default, become the primary means of disseminating disaster information.

This extends to warning people of impending danger, helping to mobilize resources after the event down to... MORE

December 17, 2013

As featured on TM Forum's the Insider blog.

The problem with businesses constantly generating billions of dollars in revenue is down to perception. Their customers think they are being ripped off, governments think they need to be controlled more and the stock market thinks they should be showing more profit.

These are just a few of the dilemmas telco CEOs face each and every day but the list is far greater when you take into account the need for constant investment in networks and ICT, dissatisfied and churning customers, margins under constant pressure, the need to keep lowering... MORE

December 09, 2013

As featured on TM Forum's the Insider blog.

So much credence has been given to the value of 'likes' and positive reviews on social media it was only a matter of time for it, too, to be abused. It's easy to find companies that are only to happy to provide thousands of people, usually in developing economies, that will give you many thousands of 'likes' for a very low cost.

The same pattern emerged in the infancy of online advertising, banner ads and clicks linked to searches. The success of these was based initially on the number if 'hits' they achieved - whether or not the 'hitter'... MORE

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