Features

January 25, 2018

Using FICO solution for analytically driven collections, reduces cost to collect by 15% and the time it takes to collect by three days

July 30, 2014
Staff writer
telecomasia.net

Amdocs’ Eitan Elkin explains how online charging systems can introduce badly needed real-time capabilities, and how virtualization will provide extra agility and flexibility

October 20, 2011
Susana Schwartz
TM Forum

All industries can learn from telecoms’ evolution toward personalized services

April 15, 2011
Joseph Waring
Telecom Asia

Telcos push to improve service quality as they realize good customer experience is vital for growth

April 15, 2011
Joseph Waring
Telecom Asia

Microsoft gains traction with telcos after a slow start as more partners commit to Dynamics CRM for converged billing

March 21, 2011
Susana Schwartz
Billing and OSS Supplement

Operators need to empower enterprise customers to negotiate the right price for what they use

March 21, 2011
Fiona Chau
Billing and OSS Supplement

The upgrade gives Safaricom the flexibility to offer customers more innovative data services with faster turnaround time

March 15, 2011
Joseph Waring
Telecom Asia

Telco executives discuss the impact the generational shift is having on the way they interact with customers

March 15, 2011
Joseph Waring
Telecom Asia

TM Forum chairman Keith Willetts holds no punches on what telcos must do to survive in the new digital economy

March 10, 2011
Dylan Bushell-Embling
telecomasia.net

VHA's move to pro-rate some "freecalls" highlights an industry issue

December 09, 2010
Tony Poulos
Billing and OSS Asia

Rather than easing strain on networks, tiered data pricing could compound the problem

October 13, 2010
Susana Schwartz
Billing and OSS Supplement

Who is best placed to integrate real-time billing and policy management in a unified platform

October 13, 2010
Susana Schwartz
Billing and OSS Supplement

The key to attracting and keeping content providers is becoming a key "enabler"

July 22, 2010
Tony Poulos
TM Forum

One in six American mobile users hit by surprise bill

February 05, 2010
Staff Writer
Billing and OSS Supplement

Both service and network planners agree they need to migrate to new operational models to prepare for the influx of next-generation services