May 08, 2012
Telcos can no longer ignore the threat of VoIP and OTT

May 01, 2012
Progress Software
Customers want support services beyond traditional telecom offerings

April 30, 2012
TM Forum
APAC has transformed rapidly to become the innovation leader

April 27, 2012
Optimized infrastructure the foundation of a successful 4G network

April 26, 2012
Telstra International
Asia to benefit from businesses communicating outside their firewall

March 29, 2012
Internet Society Hong Kong
Local businesses taking a worryingly relaxed attitude

March 23, 2012
Why Asia Pacific is spearheading global internet development through IPv6

March 19, 2012
CSG International
As the demands and expectations of consumers and enterprises converge, telcos are moving to attract and retain the more profitable and less fickle enterprise customer

March 19, 2012
Loyalty metrics should be tracked like business metrics

March 15, 2012
Increased visibility offers operators the chance to better manage Ethernet transport

March 13, 2012
Charging mediation platforms must be flexible

January 26, 2012
Operators need an advanced policy server that is highly interoperable, can rapidly create new services, and delivers high performance and scalability

January 19, 2012
The mobile phone comes closer to completely replacing cameras, MP3 players and GPS devices

January 19, 2012
Using real-time CI to create new charging models

January 06, 2012
Mobile broadband, user experience optimization, NBNs, and universal connectivity

Sherie Ng from NICE claims a cohesive view of customer interactions across all channels defines today's customer experience

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The tablet caused owners to use up their data allowance quickly