CA Technologies has launched its CA Service Operations Insight 3.0, which manages business services across traditional IT and cloud-connected environments for enterprises, service providers and governments.
CA Technologies is significantly enhancing and expanding its service assurance portfolio to help customers accommodate complex, composite applications, services and transactions that span hybrid cloud environments.
With CA Service Operations Insight (formerly CA Spectrum Service Assurance), IT operations executives and staff can visualize and analyze their infrastructure, applications and transactions together, in the context of the business services they support.
It also provides the data necessary for CA Business Service Insight to determine which services are operating in an IT environment, and to compare the service performance against benchmarks.