Customer experience is now 'a cycle of interaction'

Name: Customer experience is now 'a cycle of interaction'
Uploaded: 2012-09-14T04:36:52Z
Description: Sherie Ng from NICE claims a cohesive view of customer interactions across all channels defines today's customer experience

Sherie Ng from NICE claims a cohesive view of customer interactions across all channels defines today's customer experience.

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