End-to-end mediation solution

19 Jun 2008

Intec has unveiled Total Service Mediation (TSM), a complete solution that manages every interaction between the communications network and upstream OSS/BSS.

The company says TSM provides the first industry framework to recognize the inter-relation between the three main types of mediation in capturing, verifying and executing customer-generated events and requests.

It enables service providers to proactively grant access to services, based on financial and customer profiling; rapidly transform records and events to downstream systems, and customer analytic tools; and manage the technical service delivery process by abstracting high-level customer requests into a series of network-specific tasks.

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