Finland's DNA keeps Comptel vs bill shock

Staff writer
19 Dec 2013

Finnish communications service provider DNA has extended its use of Comptel Policy Control to leverage its roaming cost control functionality in launching defined data packages for a fixed price.

This would enable customers to affordably use DNA services while abroad and to reduce their fear of experiencing “bill shock.”

Comptel’s solution no longer just helps DNA enforce cut-off limits in alignment with the European Union’s roaming regulations—it also allows the operator to clearly show customers how much data they are using and how much time it takes for them to spend a certain amount of money, for example, when browsing the internet.

The data roaming pass application based on Comptel Policy Control will help DNA optimize the customer experience and bring new revenue by appealing to those that want data services when abroad.


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