Customer-focused complex service offerings are increasing in importance globally, especially those involving mobile data, integrated with voice capabilities. As Customer Service Providers across Asia Pacific struggle with the various hurdles associated with such services- waning Average Revenue Per User [ARPU] and increased competition - continuous focus on the operations functions that can better support the customer and help to address new revenue generating capabilities are essential for sustained business success.
The 3rd Annual Frost & Sullivan Asia Pacific OSS BSS Summit delves into many of the essential Operations & Billing Support Systems [OSS/BSS] functions necessary for long-term service provider success including real time convergent charging, customer experience management, analytics, and multi-technology network management. It is designed to bring a rich mix of practical implementation successes and a significant level of analyst insight from global market research.
|Contact Info:||Neethiya Sadagopal +65 6890 0966|
05 Mar 2009