Get fit with innovative product support

Amdocs
11 Jul 2011
00:00

Product support departments have moved beyond bug-fixing. They have evolved into organizations dedicated to maximizing the customer's business potential by orchestrating different segments under support services and adding the innovative ideas of support experts.

In fact, that's just like the fitness clubs that have come a long way from being 'just a gym' towards becoming advanced sports clubs promoting 'a healthy way of life'.

Innovation enables product support to continuously reinvent itself, its processes, its technology and its services in order to deliver the greatest value. Industry changes are enthusiastically embraced.

The availability of pioneering automated tools and social media channels has made it possible to deliver what customers anticipate from support.

Related content

Follow Telecom Asia Sport!
Comments
No Comments Yet! Be the first to share what you think!
This website uses cookies
This provides customers with a personalized experience and increases the efficiency of visiting the site, allowing us to provide the most efficient service. By using the website and accepting the terms of the policy, you consent to the use of cookies in accordance with the terms of this policy.