Globe transformation fires up

Staff writer
15 May 2013
00:00

Globe Telecom has engaged Amdocs in firing up its major transformation program, said to be one of the largest and fastest in the industry and a market-first in Asia Pacific.

Globe tapped Amdocs as the prime systems integrator for this seven-year transformation and managed services project.

Amdocs is responsible for the entire transformation and ongoing IT management and operations of Globe’s business support systems (BSS), business intelligence (BI), data warehouse (DW) and policy management systems, as well as legacy systems which are being gradually retired.

“We are now able to act in real time, target customers and customer segments with differentiated offers and bundles, and leverage our operations efficiently to increase revenues and reduce customer attrition,” said Ernest Cu, president and CEO at Globe Telecom.

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