Huawei solution for CEM is the Service Operation Center

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Huawei solution for CEM is the Service Operation Center

Huawei's CEM Senior Architect Zul Azri Bin Ramli describes the Service Operation Center solution, while from Indonesian operator XL Axiata, Mochmmad Imam Mualim describes the benefits of implementation.

December 07, 2016

Tag:

Huawei

XL Axiata

Customer experience managment

Readers Choice and Innovation Awards 2016

Telco Strategies 2016: Multi-pronged approach to digital transformation	From customer experience management to customer experience assurance	CEM is more than business and operations focused
Sustainable national ICT development for telcos in Southeast Asia	Circles.Life pursues new telco model	Millennials to stay loyal to carriers

Telecom Asia Awards 2018 ceremony highlights	Re-skilling for a digital age, talent ready for national ICT transformation	Reshaping the broadband and mobile landscape
Empowering the digital enterprise	Defining connectivity on land, sea and in the air	Thuraya's wheel of innovation does not stop

TM GLOBAL: Growing business with the right partner	Towards becoming a digital telco	Harnessing the potential of 5G
How digital transformation impacts subsea cable tech development	HGC achieves "beyond possibilities" for you	ARRIS - The future of Connected Home

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Huawei solution for CEM is the Service Operation Center

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Huawei solution for CEM is the Service Operation Center

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