Int'l Contact Center Management & CRM Asia Conference

ICCM + CRM Asia builds on the success of the ICCM shows in North America over the last 10 years. The high-level conference will feature new content that covers mission-critical issues in HR, metrics, strategy, and customer experience management.

Delegates will walk away with the knowledge and tools they need to boost the operational efficiency, productivity and profitability of their companies.

The conference brings together, in one location, all of the disciplines that business leaders need in order to grow their customer base, increase profits, and secure bigger market share.

Confirmed speakers at ICCM & CRM Asia include DHL, Telstra, ePLDT, Salesforce.com and other leading companies from throughout the region.