MACH launches anti-bill shock offer

Staff writer
Billing and OSS Asia
MACH has launched its new Bill Shock Prevention solution designed to increase consumer confidence in data roaming.
 
The solution also ensures compliance with regulatory requirements, and helps operators improve revenue assurance by avoiding some of the problems that have been associated with the provision of roaming services such as bill disputes or exposure to debt.
 
Bill Shock Prevention monitors subscriber data roaming usage in real-time and provides immediate alerts. Operators can pre-define usage thresholds that then trigger alerts to the operator and send SMS notifications to subscribers.
 
End-users are also able to query data usage when roaming through SMS to gain real-time insight into their current usage levels. In certain cases, operators can block data traffic when consumption reaches particularly high-levels, thereby avoiding the risk of bad debt.

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