Making money from broadband traffic usage

FTS
24 Nov 2008
00:00

Belgium's largest Internet service and CATV provider, Telenet, was looking to improve and highly differentiate its broadband access service offering.

Their ambitious plan had two distinct objectives that seemed to contradict one another: Persuade customers to pay above their standard flat-rate charges while simultaneously increasing their satisfaction levels and ensuring their long-term loyalty.

Related content

Follow Telecom Asia Sport!
Comments
No Comments Yet! Be the first to share what you think!
This website uses cookies
This provides customers with a personalized experience and increases the efficiency of visiting the site, allowing us to provide the most efficient service. By using the website and accepting the terms of the policy, you consent to the use of cookies in accordance with the terms of this policy.