Managed IP voice services to triple in Asia-Pacific, says Ovum

The services revenue of managed and hosted IP voice service used for business in Asia-Pacific will increase almost three times over the next five years and hit $3 billion in 2016, as enterprise increasingly migrate into opex-based service models, a report said.

 

According to the Ovum report, the number of extensions based on managed IP telephony systems such as IP Centrex, hosted IP PBX and on-premise managed IP PBX in Asia-Pacific will hit 26 million by 2016, up from 8 million in 2011 and a compound annual growth (CAGR) rate of 27%.

 

Managed services associated with premise-based IP PBXs will continue to dominate the enterprise market, but IP Centrex, which we define as a managed IP-based voice service from a carrier-grade multi-tenant platform hosted by the service provider, will present the biggest growth.

 

The number of IP Centrex extensions in Asia-Pacific is predicted to hit 7 million by 2016 – a CAGR of 30% per cent from 2011 to 2016. Underlying this trend is the increasing enterprise awareness about the advantages of the cloud-based models.