Maximizing Profitability Through Telecoms Operational Excellence

04 Sep 2007

Why should I attend?

Operational Excellence is a critical issue

While approaching a saturated marketplace facing challenges of:

  • No price elasticity,
  • increasing customer demands despite diminishing ARPU,
  • high customer churn rates, and
  • no distinguishing features between you and your competitor

What are you doing to maximize resources, eliminating non-value add in your telecoms operations to achieve targeted profit margins?

Who will I meet and who is speaking?

Matured and saturated markets discuss survival tactics in the midst of heavy competition and measures to stay profitable in this exhausted marketplace.

Transitioning and rapidly growing telecoms innovate themselves for the biggest market share and highest ARPU numbers.

And successful new market entrants as well as green field telecoms thriving in low ARPU markets share operational excellence insights.

Confirmed speakers include:

  • Maninder Singh, National Head of Service Excellence, Bharti Airtel
  • Chaminda Ranasinghe, Head
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