Mformation Technologies has entered into a partnership with Amdocs to deliver sophisticated and effective mobile device support.
Mformation technology is now integrated with Amdocs CES customer management solutions.
The combination ensures that mobile operators have full real-time device visibility and access to critical subscriber and device information from one central customer care console.
Mformation SVP Rowan Scranage said enabling customer care personnel in call centers to support mobile devices more quickly and effectively is a growing priority for mobile operators.