Mitel, Black Box expand cloud partnership

Staff writer
04 Sep 2013

Mitel and Black Box expanded their relationship to provide cloud-based communications, collaboration and customer care services.

Under the new agreement, Black Box will market, sell and support cloud communications services powered by Mitel nationwide in the U.S.

The MiCloud suite includes cloud-based contact centers, Unified Communications as a Service (UCaaS), Infrastructure as a Service (IaaS), hosted PBX, business-class mobile service and videoconferencing.

Because the Mitel MiCloud solution is built on a single stream of software, Black Box customers have the flexibility to take advantage of a public, private or a hybrid cloud solution based on their business needs.

Black Box will continue to provide clients with their unique portfolio of system design, implementation and 24×7 technical support capabilities while leveraging skilled technicians and network operations centers across the U.S.

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