Mobileum has launched the beta version of its Automated Video Experience Testing product, the latest addition to the Test Factory suite, to be widely available in the second quarter of 2016.
The new solution enables mobile telecom operators worldwide to rigorously test and improve their networks to support this growing usage, providing enhanced video quality performance for both domestic users and international roamers.
“To prevent frustrated customers switching providers for better service, mobile operators need better visibility and understanding of their network performance,” said Pablo Maffei, EVP of Test Factory at Mobileum.
“Our testing product is designed to provide this, so they can boost customer satisfaction and retention,” said Maffei.
The new, automated solution makes the testing process much more efficient, as it doesn’t require time-consuming manual tests to be carried out.
Instead, E2E robots allow regular, periodic testing; ensuring measurements are always performed under the same circumstances. M2M robots make additional scenarios possible including full on-the-move testing which can be conducted either remotely or locally.
Results are accessed via dynamic dashboards and maps, where operators can identify the root cause of network performance and device issues, as well as the geographic locations with the highest amount of service failures or distortions.
In addition, they can understand the impact of increased use of these services. This means they can quickly solve problem areas and future-proof their infrastructure to cope with higher demand, so the user experience is unaffected.