Most operators suffer high-order fallouts

Most operators suffer high-order fallouts

Staff writer  |   December 15, 2011
Billing and OSS Asia
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Six out of every 10 operators globally experience up to 30% order fallouts, mainly because of too many manual steps and also too many siloed processes and process views.
 
According to a study by Subex and Heavy Reading, the majority of operators still feel more than 20% of their inventory data is out of sync with the network.
 
Also, half of operators still use ad hoc manual audits to keep inventory data in sync with the network.
 
On average, North America emerges as a region that uses maximum automation in processes while Asia Pacific shows maximum synchronization between network and inventory data.
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