Next-gen converged billing, CRM solutions

17 Jul 2008

FTS has launched the Leap Billing and CRM solution, the next generation of the company's converged billing and CRM product suite.

According to FTS, the product suite has been designed to inherently unify billing and CRM information, providing a holistic view of all customer events and billing events, and enabling in-depth service personalization. Based on a process-driven design, the solution offers flexibility, allowing service providers to quickly launch and easily manage multi-service offerings in-house, in real time, without vendor intervention.

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