Progress Software launches new ITM solution

Staff writer
17 Mar 2011

Progress Software has released its new Integrated Trouble Management (ITM) solution accelerator.

The ITM solution accelerator provides service providers with end-to-end management and rules-based problem resolution for customer initiated problems.

It also enables the preemptive identification of problems so that operations managers can limit or completely remove any negative impact on their customers.

Progress ITM enables service providers to manage and resolve issues quickly and consistently across boundaries, often before customers even realize they have a problem.

Related content

Follow Telecom Asia Sport!
No Comments Yet! Be the first to share what you think!
This website uses cookies
This provides customers with a personalized experience and increases the efficiency of visiting the site, allowing us to provide the most efficient service. By using the website and accepting the terms of the policy, you consent to the use of cookies in accordance with the terms of this policy.