A Tier 1 communication service provider (CSP) in Europe, Middle East, and Africa (EMEA) has engaged Redknee to upgrade to Unified 2016, which will support the creation of innovative real-time analytics-driven promotions and enable the CSP to deliver improved subscriber satisfaction and retention.
CSPs are quickly evolving with many expanding their services, markets and partnerships as they become digital service providers. CSPs on this transformation journey need a platform to monetize digital and partner services and deliver personalized communications.
Redknee Unified offers an agile and flexible monetization and subscriber management solution that includes product catalog, order management, and advanced customer and self-care capabilities.
With Redknee Unified, service providers can expect to deliver innovative offerings, provide a consistent omni-channel experience, and address new vertical markets developing with the Internet of Things (IoT).
“CSPs around the world are modernizing their monetization platforms as they transform into digital service providers,” said Lucas Skoczkowski, Redknee’s CEO. “The upgrade to Redknee Unified 2016 enables this Tier 1 CSP to offer customers a best-in-class experience while creating sustained business value for their stakeholders.”