Redknee Solutions and Wipro have signed a memorandum of understanding with an objective to enter into a strategic partnership to address the evolution of the telecommunications industry toward digital transformation services, the connected world and the Internet of Things (IoT).
The strategic partnership augments Wipro's BSS solution and consultancy services with Redknee's award winning monetization platform, Redknee Unified.
The combination of Wipro services and Redknee’s product portfolio will create a differentiated solution that add value to service providers as they seek to monetize their services faster and better serve their customers throughout the digital transformation.
The Wipro-Redknee “Digital BSS Solution” addresses industry trends and initiatives relating to social, mobility, analytics, cloud and IoT. Together these services can help service providers implement innovative solutions, tap new revenue segments, enhance the customer experience by empowering customers with real-time self-care and account information, while simplifying and optimizing operating and IT expenses.
The broad areas of the partnership cover strategic and preferred partners for customer engagements across the globe, enhancing the value to existing and new customers; and co-development of digital BSS solutions which continuously address the rapid changes and expectations of the digital customer.
This will start with the pre-integration of the Redknee BSS portfolio into the Wipro RAPIDS suite, and build and align the Redknee and Wipro product and service roadmaps to ultimately provide clients with solutions that understand the changing market and future customer needs.