Reducing revenue leakages through effective revenue assurance strategies

12 Oct 2011

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06 - 07 December 2011 at the Prince Hotel & Residence, Kuala Lumpur, Malaysia

A double-edged sword for Telecom Operators in Asia:
Reducing Internal and External Fraud Threats whilst Protecting Revenue Integrity

Telecom Fraud poses a potential $40 billion loss in revenue leakages...

Globally: Increased to 13.6 % overall
Regionally: Asia accounts for almost 20%
Middle East/Africa
region experienced more than 20%
CALA at more than 15%
North America just about at the average at 13%
CEE losses at 8%
Western Europe ranked lowest at 7%

Telecom Fraud and Revenue Risk Assurance Conference in Malaysia, Dec 2011will bring together international and regional fraud and revenue assurance experts to discuss how the Telecom Industry in Asia can deal with the ever-growing fraud threat.

The first conference of its kind in the Asia-Pacific Region to offer delegates a forum to hear latest best practice fraud prevention strategies which are being driven by the integration of revenue assurance solutions across the entire revenue chain. These new strategies are designed to tackle critical threats which lead to revenue leakages.

Telecom IQ has interviewed 3 panellist from our forthcoming event to gain more insight into this growing threat:

Q1: When it comes to ensuring a tighter revenue assurance program, what are some of the key indicators and check points that must be taken into account?

A1: Zeeshan Riaz, Director of Billing & Data Warehouse
, Fiji’s Digicel Pacific will be presenting a case study of successfully implemented fraud prevention strategies involving a proactive Revenue Assurance approach. In his interview he speaks about achieving maximum revenue assurance the full interview for free

Q1: Will the fight against Telecom fraud become increasingly more difficult over the next 5 years?

A1: Subramaniam Saravana, General Manager of Revenue Assurance, Sri Lanka Telecom Limited tells Telecom IQ: 'As technology is rapidly developing it will be rapidly difficult, unless the Telco sector does not take pro active measures. The Telco sector needs to be proactive the full interview for free

Q1: Given the increasingly agile and competitive business environment currently faced, what are some of the ways that telecoms operators can protect their revenues?

A1:Rick Lee, Revenue Assurance Manager, Maxis Malaysia says 'The revenue assurance department alone will not be able cast the net to capture all revenue leakages within the organisation. Therefore, educating the business the full interview for free

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