Rostrvm launches call center platform

Staff writer
18 Jul 2013
00:00

Rostrvm Solutions has launched rostrvm 9, a platform that supports the call center transformation into a customer service hub by providing tailor-fit solutions for individual business needs.

rostrvm 9 incorporates specific real-world client feedback, with 128 updates, making a flexible and robust product to tackle these sorts of challenges.

The platform provides additional facilities and text-based contact management to handle greater email and text message volumes efficiently and effectively.

rostrvm 9 also provides extended management information, which enables contact centers to monitor operations and understand customers’ service perceptions quickly.

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