SingTel’s cloud service portfolio comprises on-demand computing resources, on-demand connectivity, on-demand managed services, plus SaaS solutions, which include office productivity, finance and accounting, human resources, sales and marketing, and supply chain management.
Alvin Kok, SingTel Business’ head of infocomm services, said the carrier has more than 800 businesses and 150,000 business users subscribing to its cloud services today. "Demand for our cloud services has accelerated over the last three years. We aim to grow our cloud services with a CAGR of around 50-70% over the next three years," he said.
SaaS continued to gain traction among the small and medium businesses (SMBs) in Singapore. "We are expecting this momentum to carry on in the area of Infrastructure-as-a-service for both SMB and MNCs," Kok said. "In the next three to five years, SingTel will focus and continue our thrust to become Asia’s best and largest one-stop ICT experience provider," Kok said.
Asia Cloud Forum
Asia Cloud Forum: Describe one of your company’s most successful customer deployments of cloud services.
Alvin Kok: SingTel was the official data center infrastructure partner of the Singapore 2010 Youth Olympic Games (YOG), the world’s first games for the youth. We provided secured virtual data center services to drive key applications such as games and results management, internet applications, email services and Web hosting for the successfully concluded Games.
SingTel’s virtual data center services allowed the Games organizers to deploy and scale up primary and secondary data centers rapidly, without the need to purchase, configure, and maintain physical infrastructure.
SingTel also provided a Web-based social networking application and a multi-language online chat platform to help athletes and officials keep in touch with one another, and to stay abreast of the latest results.
Finally, SingTel also provided disaster recovery and business continuity services -- including network and infrastructure diversity -- as well as 24/7 systems monitoring to ensure optimum performance and security.
“The Singapore 2010 Youth Olympic Games was the most complex IT project for a sporting event ever undertaken in Singapore to date.” Lim Bee Kwan, director of technology, Singapore Youth Olympic Games Organising Committee.