Tech Mahindra, Comptel re-write billing playbooks

Staff writer
09 Mar 2016
Daily News

Comptel and Tech Mahindra are collaborating to develop a new proof of concept, leveraging Comptel’s Intelligent Data suite and supported by Tech Mahindra’s implementation capabilities, that demonstrates the power of combining and enriching traditional charging and billing functions in the digital world.

“The processes and monolithic software systems of yesterday are failing to cope with today’s market demands. They are holding operators back when it comes to delivering the new generation of digital and living services customers desire quickly and cost-efficiently,” said Pritam Parvatkar, SVP and global head of alliances and partnerships at Tech Mahindra.

“Charging and billing must shift away from a post-processing operation,” the SVP said. “A simplified, real-time, context-aware model will instead unlock customer engagement, cost-savings and revenue opportunities.”

Kari Onniselka, EVP for intelligent data at Comptel, said operators must evolve their billing systems if they want to truly become a perfect digital company.

Comptel’s and Tech Mahindra’s future billing framework, which will be on display at the Centre of Excellence in Pune, India, natively combines policy, charging and data management components with embedded analytics.

Operators are expected to be empowered with automated, real-time decision-making and action-taking capabilities, so they can improve time-to-market and elevate their offerings.

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