The worldwide market for telecom software is set to grow at an estimated CAGR of 7.9% through to 2014, by which time it will be worth $29.5 billion, according to Analysys Mason projections.
Spending on telecom support software will increase at twice the rate of worldwide economic growth through this time, the company said in a research report.
“Communications service providers in all markets are launching increasingly complex service offers, and require enhanced customer care, billing, service assurance and service fulfillment systems to support them,” Analysys Mason principal analyst Mark Mortensen said.
The biggest increase in spending will be seen in mobile, compared to moderate growth for broadband and business segments, and a continuing decline in spending on systems that support PSTN services.
The fastest growing segments of the market itself will be service delivery platforms and customer care – estimated to be worth a respective $6.8 billion and $3.3 billion by the end of the forecast period.
By this time, service delivery platforms are expected to have overtaken billing software as the segment with the largest overall market share.