Verizon expands VoIP services in Asia Pacific

Staff writer
18 Nov 2011
00:00

Verizon has expanded its VoIP services within the Asia-Pacific region, enabling multinational companies in key commercial hubs across the region to take advantage of a wide range of the latest unified communications and collaboration applications to help increase productivity and efficiency.

By leveraging Verizon’s expansive global IP network and feature-rich architecture, the VoIP solution offers customers in Australia, Hong Kong, India and Singapore access to applications including social networking, video chats, mobile-device support, instant messaging and presence.

Verizon is also adding inter-company high-definition voice and video capabilities for select VoIP customers that use the service’s popular VIPER feature. This is a cloud-based IP-to-IP routing option that eliminates additional per minute domestic and international charges on calls between VIPER-enabled locations customers.

“Video is quickly rivaling voice in driving enterprise collaboration, and our latest offering enables Verizon VoIP customers to employ face-to-face collaboration more cost effectively,” said Mike Palmer, VP of enterprise strategy and chief marketing officer. “We’re building on a proven track record of developing and delivering enterprise-class IP-based solutions and creating a high-IQ network effect for our VoIP customers in Asia-Pacific and across the globe.”

With Verizon’s award-winning VoIP service available in more Asia-Pacific countries, customers will realize a variety of benefits. These include Verizon’s Burstable Enterprise Shared Trunks (BEST) capability, which shifts idle trunk capacity at one location to accommodate increased traffic requirements at another; a robust suite of business continuity services; centralized multisite, multi-country design architecture for additional network and cost efficiencies; T.38 faxing capabilities; and online self-service reporting capabilities.

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