Verizon launches collaboration service in 80 markets

10 Apr 2019

US-based telecommunications operator Verizon has launched a new collaboration service which will enable the company’s network customers to integrate their voice infrastructure to a Microsoft Teams environment across 80 markets.

The new service will take advantage of Direct Routing and Verizon’s SIP Trunk connectivity to give users access to Microsoft Teams' collaboration features, which include the ability to call to and from traditional phones, VoIP or mobile phone lines using the platform.

Verizon is using its Session Border Control as a Service (SBCaaS) solution to deliver the virtualized, cloud-based service.

Other capabilities within the Microsoft Teams unified communications platform include persistent workplace chat, video meetings, file storage and collaboration, and application integration.

Teams is built on the Office 365 Groups subscription-based office productivity suite, and is now in use by 500,000 organizations worldwide.

“Enterprises are always looking for tools and solutions for better productivity and collaboration,” Verizon SVP of business products Shawn Hakl said.

“By integrating Verizon’s SIP Trunking into Microsoft Teams, users get the best of both worlds. They are able to have reliable communication services from Verizon, seamlessly integrated into their Microsoft Teams collaboration software.”

First published in Computerworld Hong Kong

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