ZTEsoft consolidates leadership position in Gartner IRCM Magic Quadrant

25 Oct 2016

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ZTEsoft is pleased to announce that it consolidates its presence as leader in the BSS market in 2016. For the second consecutive year Gartner Magic Quadrant has positioned ZTEsoft in the Leader quadrant for Integrated Revenue and Customer Management (IRCM) report, published October, 2016.

Gartner is the world's leading information technology research and advisory company, and its Magic Quadrant is one of the most respected insight tools in the ICT industry. The report plays a significant role at CXO level in the decision making process for ICT leaders.

The IRCM MQ consists of two dimensions: “Completeness of Vision” and “Ability to Execute”, and rates solution suites and organizations providing billing, customer care, rating, charging, policy management, pricing, partner relationship management, policy management, mediation, self-service and analytics and other functions for CSPs. The outcome of the MQ report this year strengthens ZTEsoft's market strategy and confirms the extreme flexibility and scalability and high customer satisfaction provided by ZSmart Business Support Suite.

In the fast changing digital era, ZTEsoft has always been customer-centric and is taking the lead in digitalization transformation to absorb the challenges put front of global telcos with best-in-class products and services. ZTEsoft has visioned the traditional telecom IT transformation in systematic way but guided with several key principals: Platform approach, Omni channel customer care, Value service, Vertical industry expansion, Experience oriented and Real-time analytics enabled, these key principles are summarized as 'POWER'. ZTEsoft believes that the future of digital world is no longer creating products to customers, but creating value for the customer as well.

ZTEsoft BSS solution recognized by Gartner is the right solution of putting the POWER to the digital platform evolution for telecom industry transformation.

"We're pleased that Gartner has once again acknowledged our vision and execution strategy. ZTEsoft’s positioning in the Leader quadrant by Gartner for the second consecutive year is in accordance with feedback from ZTEsoft's customers who award ZTEsoft with high satisfaction," said Fu Jianjun, Chief Marketing Officer, ZTEsoft. “We are willing and ready to help our global telecom customers drive business and IT transformation with customer centricity to realize both business and operation abilities through ZSmart BSS solutions, together with our industry partners.”

Source: Magic Quadrant for Integrated Revenue and Customer Management for CSPs, Published: October 2016

For more information, please visit www.zte.com

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