just Joined and enjoying the experience of the website - not as many offers as other sites but the website is easier to use than others
Locked out and blocked from account with 2 open bets and funds still in account also. No reason given as to why when contacted live chat service. Was told if bets win contact support for a withdrawal, never wrote accumulator bets down so would struggle to know if they win as can’t access site now. STAY CLEAR OF THIS COMPANY!
Just informed by live chat, that I was restricted from promos, free bets etc. This was never communicated to me, at any point, therefore I assumed I could qualify for the free bet club etc.... FALSE advertising and enticement. Reporting it to ASA and the gambling commission.
Just came to my senses and CLOSED BETWAY account got them out of my life forever, Betway have been found by the GAMING COMMISSION to Aid and Abet MONEY LAUNDERING and PROCEEDS OF CRIME. Not a fit and proper company.
June 11 I withdrew $333.33 from my account. The next morning I went to check my account and it says I have zero dollars in my betway account and the $333.33 has not been transferred to my bank account. I went to call a beway representative and it says the number is no longer in service. I emailed support at Betway and got a reply they do monitor their emails any longer. I tried live chat function and it wouldn't work. I have read the reviews on this page and I am very worried that Betway will not pay me. I am trying to review my options and next steps to determine what action I will take to right this wrong.
Money taken out of my bank acct. Never showed up in betway acct. No one to talk or deal with problem. Anyone that is thinking of signing up take a extra minute and think about it. Lots of legit sites out there and you will not have to give up money without even having a shot at winning as hard to play the games when, your money never shows up.