Hard Rock Casino Review

Web-site: www.hardrockcasino.com

Established: 2018

Licenced: New Jersey Division of Gaming Enforcement

Is HardRock legal and safe?

Hard Rock Online Casino, a part of Hard Rock Atlantic City, that opened its doors on June 27, 2018 at the site of formerly fabled Trump Taj Mahal was launched on the same day. Over the course of its fairly short existence, Hard Rock has built up an extensive player pool thanks to its world-renowned brand and quality of the product.

Please note that if you are intending to give Hard Rock a go you must be physically in the state of New Jersey and should be 21 years or older.

Is Hard Rock legal and safe?

Hard Rock is licensed and regulated by the New Jersey Division of Gaming Enforcement as an Internet gaming operator in accordance with the Casino Control Act N.J.S.A. 5:12-1 and its implementing regulations. All the games are tested by the New Jersey Division of Gaming Enforcement to provide games that are fair and operate correctly.

Hard Rock’s legal status by state

New Jersey

How to Sign Up for Hard Rock Online Casino

Signing up appears to be quite straightforward and is rewarded. To sign up you need to press the “Sign Up” button at the top of the home page. After that you will be given an option to sign up as a Wild Card Rewards Member if you have the card or to create a new account from scratch which we did. You will need to fill in your email address and create a password first which gives you 10 free spins straight away. Filling in your personal details on the next page brings 8 more free spins. Zip Code and address are worth 9 more. Afterwards you will be asked to pick a security question and pick your gender, which will once again be rewarded. Adding the last four digits of social security number will bring the total of free spins to 50.

Bonuses

  • Welcome bonus:
  • Deposit bonus:
  • Daily offers:
  • Rolling bonuses:
  • Loyalty program:
  • Freespins:

The newcomers get 50 free spins straight away for signing up. In addition to this the first deposit gets a 100% match up to $1000.

  1. Log in to www.HardRockCasino.com.
  2. Click on "Deposit Now" and select your payment method.
  3. Select your offer and make your deposit of $20 or more.

The bonus is available right away, and as soon as you meet the wagering requirements, you can go ahead and withdraw it.

In addition, Hard Rock Casino treats users to a variety of daily and weekly promotions to ensure the players are returning to the platform on a regular basis. Such offers usually include free spins, cash back and increased comp and tier points and are mailed or found in a dedicated Promotions section of the web-site.

The VIP Loyalty program Wheel of Rock awards players with additional complimentary spins every time you level up your tier.

Do you need a promo code for Hard Rock Casino?

No

Desktop casino interface and mobile apps review

Hard Rock provides its users with an online casino and poker client which is comprehensive, easy to navigate, and well-designed user interface. All the key features are available from the main screen and no download is required to get started playing. Browser interface is available for both PC and Mac users, and is compatible with all the most common web browsers including but not limited to Safari, Google Chrome, Opera, Mozilla Firefox and Microsoft Edge browsers.

Players are required to install a geolocation browser feature to prove they are within the borders of the state of New Jersey. The overall web-site performance is good, no glitches or disconnects were spotted.

Mobile apps

  • iOS app:
  • Android app:
  • Windows app: x
  • Desktop app: x

While the majority of online casinos in the Garden State only offer a partition of games available on their websites, Hard Rock Casino app betting experience tries to fully replicate the browser play, aiming to eventually offer all of its games in the mobile app as well as featuring a built-in sportsbook. The app layout is simple and comprehensive.

Both Android and iOS apps are available, the players can scroll down the main screen to the very bottom and find the download icons on the left hand side of the page. Android app can be downloaded straight from the web-site, while Itunes stores its iOS analogue. iOS review score is 1.8 with themajority of complaints stating that the app doesn’t let users know that you have to physically present in the state of NJ in order to play. Many users unfortunately learn that they are restricted from playing from outside of NJ once they have downloaded the app and placed a deposit already.

Support

  • Phone number: 1(877) 825-7777 or (609) 449-6280
  • Live chat:
  • E-mail: support@hardrockcasino.com
  • 24/7:

Hard Rock Casino website features a FAQ section that covers a variety of basic questions. In case a more profound explanation or immediate support is required players can contact the customer support at any time via email: support@hardrockcasino.com, phone: 1(877) 825-7777 or (609) 449-6280 or live chat.

Games and Software

  • Licensed software:
  • Game types: Slots, Roulette, Poker, Baccarat, Blackjack, Dice, Teen Patti
  • Live games:
  • Slot types: i-Slot, progressive, five reels, three reels, real series, video slots and 3D slots, instant win
  • Game Themes and Features: Ancient, Oriental, Cosmic, Sport, Arcade, Rock, Action, Wild West, Cinema, 3D

Hard Rock Casino offers a big variety of games - a total of 416 slot games accompaniedby 12 live casino game, 27 table games and four video poker varieties are available to players. Some slot games, for instance MegaJackpots Cleopatra and Divine Fortune feature progressive jackpots. 12 Live Casino games include five slots varieties, baccarat, blackjack, roulette, there card and ultimate texas holdem poker add some interactive excitement. Please note that the live card games are not available 24/7. All games, except the live dealer ones, are available in both demo and real money mode.

To keep the players engaged and excited Hard Rock also offers regular tournaments. Slot Tournaments allow gamblers to reel race and win bonus cash prizes worth up to $50. Each slot tournament doesn’t require a deposit to join andlasts from seven to 27 minutes. There are four types of daily tournaments and the players that make the most profit in a set amount of spins win a share of the prize pool. Hard Rock Passportseasonal promotion allows gamblers to collect stamps in a virtual passport. Every new offer has its own theme and requires completing tasks rewarded with stamps. The more stamps, the bigger chance towin exclusive prizes such as luxury holidays or bonus cash.

Hard Rock utilises game software from one of industry leaders and award-winning NetEnt. Between 2010 – 2015, NetEnt continuously received EGR awards in such categories as Slot Provider of the Year, Innovation in Mobile and Mobile Supplier of the Year. Apart from this, the provider was honoured at the International Gaming Awards and Global Gaming Awards in 2014. Their games are widely regarded as offering superb graphics and audio, they also do not require to be downloaded. NetEnt closely collaborates with such leading companies as Universal and 20th Century Fox, which has produced such gems as Scarface, Aliens and South Park. Other most popular titles among the fans of NetEnt are Starburst, Gonzo’s Quest, Guns’n’Roses, Wild Wild West and Jack and the Beanstalk.

Are sweepstakes available?

No

Banking methods

Hard Rock Casino deposit options include ACH, Visa, MasterCard, PayNearMe, PayPal, Play Plus and Cash at the Casino Cage in Atlantic City.

As part of the commitment to responsible gaming, Hard Rock makes it easy to set limits. That includes deposit limits (how much you can deposit), session limits (how much time you spend online), and spend limits (how much you’re willing to lose). Players can set these limits on a daily, weekly, and monthly basis.

Winning can be withdrawn by bank transfer, ACH, or cash at the Casino Cage in Atlantic City.

Method

Deposit

Withdrawal

Min

Max

Fee

Min

Max

Fee

ACH

$10

n/a

0

$10

n/a

Visa

$10

n/a

0

-

-

-

MasterCard

$10

n/a

0

-

-

-

PayNearMe

$10

n/a

0

-

-

-

PayPal

$10

n/a

n/a

-

-

-

Play Plus

$10

n/a

0

-

-

-

Cash at Cage

$10

n/a

0

$10

n/a

0

Bank Transfer

-

-

-

$10

n/a

n/a

The Verdict

High level of competition in New Jersey along with a relatively late market entry left Hard Rock no other choice but to come up with a solid product. The players are well rewarded upon registration and highly engaged thanks to regular promotions and tournaments and get access to a very good variety of games supplied by an award winning software provider. The mobile app featuring the sportsbook offers a big fraction of games available on the platform which is often not the case for other online casinos. Common downside is the low amount of withdrawal options and a fairly weak FAQ section on the web-site. The players will have to contact customer support in case they want to have an insight regarding limits, commissions and timings.

Pros & Cons

Pros

  • Great selection of games
  • Excellent games variety
  • Widely regarded software provider

Cons

  • Low amount of withdrawal methods
  • Superficial FAQ section

FAQs

1. Can I play games without investing?
Yes, by registering for a free account, you can play Hard Rock Casino games online in demo mode.

2. What devices can I use to play?
Hard Rock Casino works on Windows PCs, Macs, iPhones, iPads, and Android devices.

3. How to close the account at Hard Rock Casino?
Please contact one of our iGaming Hosts with your name and email and reason for requesting the account to be closed. If you wish to remove yourself from all online gaming, you have the option to self-exclude.

4. What are live dealer games?
Regular online casino table games are simulated. Live dealer games swap semi-realistic graphics for a video feed of live dealers, broadcast directly from Atlantic City. You can interact with the dealers in real time. It’s just like being there.

5. Can players make deposit if they are not in New Jersey?
When you are not in the state of New Jersey, you won’t be able to play for real money. However, you’ll still be able to request a withdrawal or make a deposit.