KT transforms charging operations with Amdocs

Staff writer
B/OSS Asia

South Korean telco KT has gone live with a single real-time convergent charging system and a single product catalog from Amdocs in support of all of its lines of business, according to Amdocs.

As a result, KT can rapidly introduce personalized and contextualized quad-play services and shared data plans across fixed, mobile, broadband Internet and digital television offerings. KT will be enhancing the 4G LTE experience it offers its customers, while reducing total cost of systems ownership.

Set to consolidate and modernize KT’s disparate charging operations, the project is being rolled out under a multi-year services contract and was initially deployed to support KT’s more than 30 million postpaid wireless and fixed-line customers.

Amdocs carried out extensive systems testing and tuning in collaboration with KTDS, KT’s IT organization. As a result, the two companies were able to ensure the best systems performance upon go live and successfully migrate the 30 million customers in their entirety to the new systems overnight, with no impact to service quality.

“We’ll be able to quickly launch exciting new offerings, enabling real-time digital experiences for our customers, while maximizing the return on our LTE and future 5G network investments,” said Jeong-Min Woo, SVP at KT.

Gary Miles, CMO at Amdocs, said the project will make KT stand out in terms of the customer experience it can offer the South Korean market.

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