Player reviews about the bookmaker BetMGM

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Reviews
User
Madisox
itunes.apple.com
31.03.2020
Absolute worst gambling platform on the market. Poor technology. Awful customer service. Don't waste your time. Milk them for the then get out of there.
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User
Oeasssy
itunes.apple.com
31.03.2020
These guys are not ready yet, been waiting 72 hours to get my “ free bets” after using promo code Dave100, there chat team was unsupportive, then you email then or call them they say 24 hours they will respond for anything and then I call today and they state no one is there this weekend they will have an update for me in 24hours really??? Stick to Fanduel is my suggest to anyone reading this.
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User
SteveNwdwq
itunes.apple.com
31.03.2020
I can’t say this enough. Customer support here is a legit nightmare to deal with compared to any other sportsbook in NJ.
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User
YoungFlyChilla
itunes.apple.com
31.03.2020
I haven’t even placed a bet yet because I am super skeptical of the service! A friend told me it was a great app so I downloaded it and entered in the promotional code BETMGMNJ to get a free 25$ I also deposited 20$ I was never awarded my promotional funds and when I went to contact support the number is apparently out of service. The chat support is apparently out of service also. I have tried to contact the business several times on different days and I’m not happy. Hopefully this review is a warning to anyone interested in signing up and hopefully the admins of the app make some changes regarding support.
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User
Sdxhkkhchjjjkk
itunes.apple.com
31.03.2020
Betmgm takes forever with payouts, app is laggy, customer service takes forever to respond back in chat, just stick with Draftkings or Fanduel. They have better options as far as betting, customer service responds quickly and I receive my payouts next day all the time. Just a fair warning.
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User
Simcjt
itunes.apple.com
31.03.2020
Customer service with this app and any issues you may have is horrible. Live chat disconnects if you switch screens. If the issue is then not paying out they are unresponsive. Calling them disconnects after being on hold for more than 5 minutes
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User
Realorfakeimpoop
itunes.apple.com
31.03.2020
Do not download this app , the people who work here don’t know anything and apparently there is no supervisor after I’ve been told that a supervisor comes in at 6am, but anyways here’s why I say not to download this app, my teams where all winning in than when i decided to cash out the app went done making it unable to cash out or place new bets. I called and did live chat to try to have someone cash out for me and they all kept saying that they can’t cash me out even though the reason I can’t on my own is there problem because it’s their site that was the issue.On top of that I won’t be compensated for any money I loss due to these circumstances but I do have screenshots of my call time and chat time as well as how the app was unresponsive not only for me but a lot of other users. Going to aim for a big lawsuit if the problem doesn’t get fixed within the hours.
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User
MALCOLM TENS
itunes.apple.com
31.03.2020
This app and site is horrible. I am going to repeat all the same problems everyone else has. The app tells me I am not in NJ every time I try to place a bet. There is not a Check Location feature on this app. Navigating app is very very very slow. A $25 no deposit bonus MGM advertises is only for casino bets even though my sports gambling account displays $25. And last and also worst is the customer service. The help chat is brutal. Took me 6 tries to get an answer to my problems. I would give ZERO STARS if I could. Try other apps like draftkings, pointsbet, william hill or fanduel.
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User
ADereyan
Twitter
25.12.2019
Another reason to avoid #shaddy
@BetMGM
sent #MerryChrismas e-mail with $10 free bet & 10 free spins,but both are not in account to use & no one to call or live chat with,except #india even though they claim 24/7 local support.
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