Player reviews about the bookmaker DraftKings

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Reviews
User
millybandz
itunes.apple.com
31.03.2020
Had a problem with referring too many people and they locked my account. I contacted them did as they asked and the next day I was unlocked and back betting! Great site my favorite!
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User
Movingtolyft
itunes.apple.com
31.03.2020
I went to login hours after placing bets and it said my account was locked and I needed to contact them. They did not send me any notifications with any issues before or after that. I chose the live chat option and it asks for a description of the problem and doesn’t start a live chat. I thought this was a reputable company but this activity is highly suspicious. Choose a different company!!
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User
seandon12
itunes.apple.com
31.03.2020
I got double charged by this app and then had my bank reverse the charge. They then waited for me to win money and then locked my account. I have not been able to access my money and I’ve been trying forever to with someone and when I do they say I owe them money and they won’t explain why the same charge came up twice on my account. Just use FanDuel sportsbook their customer service is way better and they compromise with you.
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User
ents11
itunes.apple.com
31.03.2020
I got two error messages during blackjack hands that made me have to close out and go back in. The hands didn’t finish yet $300 disappeared from my account. I was told by customer service that the hands played out despite sending screenshot that it wasn’t finished.

Use data at your own risk. I had 4 bars in my screenshot with unlimited data and this still happened. Just closed my account after 5 years with one
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User
DJ_A-DROP
itunes.apple.com
31.03.2020
So I was suspended from Sportsbook due to “suspicious referrals” and I only referred 3 people !! They embarrassed me telling me by telling me what I was doing was illegal but in all reality I was just giving them business! Since I was locked out I went to fanduel and I have to say they are SO MUCH better! DO NOT USE THIS WEBSITE !!!
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User
FedUp00
itunes.apple.com
31.03.2020
Read the reviews and you’ll see that I am not the only person this has happened to either!

Locked me o
ut of my account because I had too many “refer a friends”. (I shared my refer link on my Facebook, what did they expect!)... so because I had a larger number than usual (I only referred 4 people, but somehow that’s an usually large number)... I was told that all my refer a friends had to send/upload a picture of them holding their licenses so that they could verify the validity of the accounts. The people I referred have done this and so have I, and both them and I are still blocked out of our accounts (not able to access our money either) and customer service does not respond to any of our messages for over a week now. Honestly if they don’t unblock me within the next couple of days, I am seeking whatever legal recourse I have. I know from reviews that this has happened to several people, so maybe a class action lawsuit would be appropriate for this. Either way, they aren’t getting away with this. Nevertheless, I do NOT recommend this betting app. There are many others out there. Other betting apps/sites actually provide a phone number for you to call too... DraftKing does not. The Customer Support is horrible, even when you ask for a Team Lead, still no one will respond back to you! If you are looking for a better betting app, use FanDuel instead. FanDuel is far superior, has more betting options, better odds, and most importantly... their customer service responds. They also make good on any app issues (for example, during the football playoffs, their app crashed for about 15-20 minutes... the next day they gave everyone $25 site credit).. Use FanDuel. Whatever you do, DON’T use DraftKings!
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User
Jpp5981
itunes.apple.com
31.03.2020
If you try and sign up on the sports book app they will lock your regular account and require you jump through hoops to open your account again. These people are retarded.
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User
Ray Triano
itunes.apple.com
31.03.2020
Used DraftKings for about 5-6 years now and then sports book was introduced. It took them 7 months to unlock my account, I missed betting on the whole NFL season. They wouldn’t accept my proof of identification (My Drivers License) or proof of address. They finally unlocked it a few days ago just to realize they wouldn’t accept my bank or card for payment.

No additional credit was offered for all of the BS they put me through and I refuse to use this garbage application.

FANDUEL has my FULL SUPPORT.

Get out while you can
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