Problems will always come up when you are trying to enjoy your betting experience because that is just the way life is. Let's take a look at some of the common problems you might face and how to solve them.
7.1
Forgot account password
It’s more common than you think, but forgetting passwords happens, and when that happens, you need to solve the issue quickly. You easily reset your password by locating and clicking the “forgot password” button and taking these steps:
- Insert your mobile number that you registered at MCD88;
- After inserting your registered mobile number, click on "Receive New Password";
- You will receive your new password via SMS shortly;
- Login with your new passoword;
- Change the password to your password.
When you enter the wrong username or email address, you will not be able to log in. In the case that you do not remember the username or email you used, you can contact support, and they can assist you. This might require you to provide other details, like your mobile number.
On the rare occasion that MD88 is not working, you can contact support to get help. Because the website is down, you can contact support via their mobile app. If you cannot access the app too, they can contact support using their WhatsApp number, +601150426666.
Just like with the website, the app can have its issues too, which means contacting support again. By contacting the same number, +601150426666, on Whatsapp.