Going through the registration method above, you can see that it is generally easy to have your account set up correctly. However, at times problems happen. Below we look at some of the common sign-up problems while creating an account on YesPlay.
Incorrect number format
Remember that YesPlay needs to you to set up the account by using a phone number and a password of your choice. As much as it might not seem like a big deal, using the wrong number format would make it hard to verify the account. So, use the recommended number format to have a working account.
Maybe you forgot about your existing YesPlay account. If you try to sign up with the number, you will be informed it already exists. All that is left is for you to recover your password to continue using the account.
Unstable internet connectivity
Having unstable internet connectivity can make it hard to setup the YesPlay account. There is no doubt that only the ISP can help you here. Talk to your ISP to restore the internet connection to have an easier time setting up the account.
YesPlay website downtimes
When YesPlay has downtimes, you would not be able to sign up for an account. At this point, you just have to wait for YesPlay to restore connectivity for you to continue with the account setup process.Sign-Up with YesPlay
YesPlay account overview
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