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The Indian operator upgraded to Amdocs Customer Management 8.1
CSPs, device manufacturers and OTT increasingly recognize the need for collaboration and partnership.
Research report discusses what operators are saying they want from billing in order to maximize data ARPU
Singleview 8 promises new levels of business flexibility, agility and performance
The new release boosts operators’ agility to monetize new and traditional business models
A survey by LogMeIn and Ovum suggests that companies will increasingly become customer-centric as they invest in
The solution addresses operators’ growing need for real-time capabilities
The new offerings promise to reduce time-to-market and shorten order-to-cash cycle
Accanto's Adaptive Customer Service Assurance platform will provide centralized monitoring
CSPs must now move beyond merely monitoring customer experience into managing customer experience
Discover how operators can capitalize on their hard won customer base with loyalty programs
Retention efforts should be focused on customers who are "salvageable" and profitable
Advanced caller segmentation is the first step in developing more intelligent IVR methods that enrich the customer
Service providers should seek partnerships with the over-the-top players
5G and data center-friendly network architectures
Matt Walker / MTN Consulting
Webscale and transmission network operators' interests are aligning as the 5G era dawns
5G and data center-friendly network architectures
Matt Walker / MTN Consulting
Webscale and transmission network operators' interests are aligning as the 5G era dawns
5G lessons from South Korea
Rémy Pascal / Analysys Mason
The launch of 5G by South Korean operators serves as a first benchmark for other operators around the world
Webscale operators take their battle to space
Arun Menon / MTN Consulting
In their quest to connect more customers to the internet